MSEDCL caps cash payment of invoices at 5,000 rupees; invites customers to switch to online mode


MSEDCL caps cash payment of invoices at Rs 5,000; invites customers to switch to online mode

Journalist :

To discourage cash transactions, the Maharashtra State Electricity Distribution Company Limited (MSEDCL) capped the cash payment of electricity bills at just 5,000 rupees as of November 1. The rule applies to all categories of customers and payments above the upper limit must be made digitally. In fact, customers can use MSEDCL’s mobile app as well as the “online” service available on the website to pay unlimited electricity bills anytime, anywhere. In addition to being convenient and secure, this service is used by nearly 75 lakh MSEDCL customers each month. MSEDCL said the cap on cash payments is in line with orders from the Maharashtra Electricity Regulatory Commission (MERC). Customers having problems with the online system can also pay their bill by check.

However, the company mentioned that if the check is cleared after the due date, the customer will have to pay a late fee and if the check is refused for any reason, Rs 750 for bank administration fees as well as Rs 135 for GST fee, total Rs. 885 would be recovered. The MSEDCL mobile app allows customers to view their current and past utility bills, pay “online” as well as view past receipts and details at their convenience and from anywhere. Other services are available, including paying bills for multiple connections from a single account. In addition, if the payment is made by credit card, debit card, UPI, Bhim, online banking, mobile wallet, mobile banking, a discount of 0.25% (within the limit of Rs 500) is provided on the any next bill. All online payments are free, except those made by credit card. Online payment of electricity bills is very safe, the method is subject to the provisions of the Reserve Bank of India (RBI) Payments and Settlement Act, 2007. Moreover, after paying the electricity bill by “online “, The registered mobile phone number of the customer is recognized by” SMS “.

Customers can contact MSEDCL via [email protected] if they have any complaints or doubts regarding the payment of the electricity bill. At present, 75 lakh MSEDCL customers pay around Rs 1400 crore in electricity bills online every month. Also if the electricity bill of industrial, commercial and domestic customers or low pressure company is over Rs. 10,000, they can pay their electricity bill directly through RTGS or NEFT. For this, the MSEDCL bank details appear on the electricity bills of these customers. MSEDCL has called on consumers to pay their electricity bills online instead of standing in line or coming into contact with others during the COVID-19 outbreak.


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